Thank you for using Simio. We hope that you are pleased with its power, flexibility, and ease of use. We are anxious to improve by learning from your experiences. Please post your feedback in the forum below or send it to Support at firstname.lastname@example.org.
The best way to get support is to use the Simio User Forum found at www.simio.com/simio-forum, or contact us at email@example.com using one of the links on the Support Ribbon. Sign up on the user forum as a Simio Insider to get full access to find product information, a place to post problems and questions, and the opportunity to engage in discussions with other users and the Simio team.
Simio User Forum
Click here to visit Simio User Forum. Here you will find more product information, a place to post questions, and the opportunity to engage in discussions with other users and the Simio team.
We encourage you to also join the Simio Insiders group. This has been established to let you become an important part of our process; essentially an extension to our team. Please visit our simulation community resources web page for additional information.
Simio Support Ribbon
The Support Ribbon of the Simio software contains links to the above, plus much more. Don’t miss the links to our on-line documentation, training, videos, downloads, and other helpful resources. While Simio includes comprehensive on-line help available at the touch of “F1” in the product, the Rapid Modeling learning guide and its companion video training course provide a great way to get started using Simio.
While Simio includes comprehensive help available at the touch of “F1” in the product, if you prefer a printable version, you will find a link to the Simio Reference Guide.pdf on the Support Ribbon as well as direct links to our free, comprehensive Training Videos.
What is a Sprint?
We are following an agile methodology in which we develop in three week cycles called sprints. At the end of each sprint we have tested, documented, distributable software including new functionality. The release notes (sidebar) describe the enhancements added during each sprint. A quick review will give you an idea how the product is evolving and what has recently changed. It is generally not necessary that you download and install every Sprint unless you are waiting for a particular issue to be addressed. But we encourage you to do so when convenient so that you are always working with the best software, documentation and examples we can deliver.