nico3337

alright thanks for the help again, I will try it out!

So with the combined help from the simio facebook chat, this forum I made the functions I requsted help for in my simulation model of a pharmacy queue work as intended. Now the final feature I need is to make a status label that keeps track of the amount of unique entities that has exceeded 10 minutes of waiting time before being processed at the cashier. I tried for about 2 hours to make it work but I am completely stuck atm and it is the last thing I need before I can start conducting experiments and begin the writing process. I hope someone will help! uploaded the current version of my model Pharmacy Model v6.9.spfx

Thank you very much, and i Will much rather have instructions than a finishen model ?

Hello. I am a student studying Operations Management at Aalborg university Denmark I am currently writing a project with a group centering about the queue system of a pharmacy. They currently have a system where they start opening additional registers when the waiting time for a customer exceeds 10 minutes. A queue time that does exceed 10 minutes is according to the national association of pharmaceuticals unacceptable. I would therefore like our simulation to reflect this by opening and closing registers based on the waiting time so that we can see the effect on number of customers waiting more than 10 minutes if they start opening additional registers once a customer has waited for example 8 minutes, 6 minutes, 4 minutes and so forth. (to see the effects of trying to prevent long queue times rather than winding them down once they have arisen) Another requirement is that there are two types of customers where one is "over-the-counter" and the other is prescription customers. Register one must prioritize OTC customers and take prescription customers if none of the other type is in the store. the other 6 registers must exclusively serve prescription customers. additionally I would like the maximum amount of registers to be 5 between 12 to 13 and 14 to 15 as the employees have breaks during these hours. I am completely new at this program and I have a hard time figuring out how to properly use the features and our professors (even though they are the ones that told us to use simio) are unfortunately inexperienced in the program too so I decided to come to this forum for help. I have uploaded the current version of my model as well Any tips or guides that can help me achieve the functionality I wish for this simulation would be greatly appreciated as we are completely stuck at the moment Thanks for your time reading and if this is somehow not on the correct sub forum please let me know Pharmacy Model v1.11.spfx