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worker is not repairing workstation

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I am having an issue relating to seizing a worker.

I have workstation which seizes the worker whilst the part is processing and releases it when it is completed. However, the machine also fails with an exponential time and the same worker is needed to repair the machine. As the machine breaks down whilst the part is still processing (worker is still seized to the machine), I am unable to get my model to seize the worker for the repair and thus the repairs are never completed.

Does anyone have any advice?

Thanks in advance!

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define a "failed" add-on process for workstation where you should release the worker and then again make it seized by workstation to repair it. then you should define a "repaired" add-on process where you should first release and then seize the same worker to finish his umcompleted job.

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