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Restaurant Production Professional - (00006882)


The Restaurant Production Professional is responsible for documenting, maintaining and communicating specifications for restaurant equipment and systems. This role is also responsible for maintaining the information management system for restaurant equipment. Works with key stakeholders to act as a subject matter expert on organizational projects and run the business deliverables. Act as resource and liaison within Restaurant Services. Works closely with the Maintenance Service Company and Real Estate regarding equipment specifications and equipment systems integration.

Participates as team lead within the equipment development team. Researches and develops restaurant equipment and equipment systems as directed by key stakeholders. Participates in developing recommendations for the commercialization of equipment and technical support standards.

Works with Real Estate and approved vendors on design integration and ergonomics to ensure effective and efficient use of space to meet operational and performance standards for execution in new and existing building designs.

Develops research and testing procedures that support programs to sustain current equipment and maximize the equipment’s useful life cycle. Supports future equipment development for improving the system based on input from Operations, Real Estate, Maintenance Services, Risk, Supply Chain and the Quality Management team.


  • Manages activities to organize and implement new equipment launches. Manages resources (time, people) that successfully execute project goals.

    Uses targeted and quantitative process for implementing equipment solutions

    Establishes release cycle for shipping deadlines and schedules.

    Communicates functional and technical standards to internal and external stakeholders.

    Directs activities for maintaining equipment within the Production Center (PC).

    Provides recommendations to key stakeholders regarding functional or technical methods to value engineer equipment to help manage initial and operational costs.

    Monitors progress of equipment rollouts and adheres to timelines. Presents status updates to key stakeholders.

    Partners with cross-functional team for issue resolution and, coordinates program and equipment development project activities.

    Works as integral participant in the technical and functional testing

    Works to improve the effectiveness and efficiency of the testing and monitoring processes

    Partners with key stakeholders to manage projects through any regulatory approval processes.

    Partners with the Innovation Team to ensure successful commercialization of equipment concepts. Stays current with technical regulatory and industry regulations and standards.

    Responsible for maintaining intellectual properties and the technical management systems where information is stored and accessed.

    Works with simulation and design software to maximize design opportunities

    Makes contingency plans for all equipment and program development projects, on a quarterly basis.

    Understand technical testing processes and able to utilize advanced techniques to provide leadership with recommendations

    Develops Production Planograms to support consistency within the various building design types and sales bands

    Oversees and completes New Unit Audits activities and action items needed to drive quality and consistency.



EDUCATION: (Minimum formal education the job requires)

  • Bachelor’s degree or any equivalent combination of education and experience required


EXPERIENCE: (Minimum experience the job requires)

  • 2-5 years related experience, preferably in the restaurant industry

    Demonstrated basic/intermediate-level ability to communicate, influence and negotiate decisions while motivating assigned staff

    Demonstrated ability to work in a team environment

    Demonstrated working knowledge of employment laws relating to employee relations and personnel administration


KNOWLEDGE: (Level of knowledge required to perform the job effectively)

  • Proficiency in MS Office Word, Excel, Outlook and PowerPoint

    Working knowledge of WB Maintenance Services preferred

    Company Management and Operational Practices Preferred

    CAD experience a plus

    Simio Simulation Software a plus

    Revit design software knowledge a plus


PROFESSIONAL CERTIFICATION: (Certificate requirement appropriate to position)

  • Lean Six Sigma preferred


Learn More: https://whataburger.taleo.net/careersection/exhomeoffice/jobdetail.ftl?job=00006882

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