The Restaurant Production Professional is responsible for documenting, maintaining and communicating specifications for restaurant equipment and systems. This role is also responsible for maintaining the information management system for restaurant equipment. Works with key stakeholders to act as a subject matter expert on organizational projects and run the business deliverables. Act as resource and liaison within Restaurant Services. Works closely with the Maintenance Service Company and Real Estate regarding equipment specifications and equipment systems integration.
Participates as team lead within the equipment development team. Researches and develops restaurant equipment and equipment systems as directed by key stakeholders. Participates in developing recommendations for the commercialization of equipment and technical support standards.
Works with Real Estate and approved vendors on design integration and ergonomics to ensure effective and efficient use of space to meet operational and performance standards for execution in new and existing building designs.
Develops research and testing procedures that support programs to sustain current equipment and maximize the equipment’s useful life cycle. Supports future equipment development for improving the system based on input from Operations, Real Estate, Maintenance Services, Risk, Supply Chain and the Quality Management team.
- Manages activities to organize and implement new equipment launches. Manages resources (time, people) that successfully execute project goals.
Uses targeted and quantitative process for implementing equipment solutions
Establishes release cycle for shipping deadlines and schedules.
Communicates functional and technical standards to internal and external stakeholders.
Directs activities for maintaining equipment within the Production Center (PC).
Provides recommendations to key stakeholders regarding functional or technical methods to value engineer equipment to help manage initial and operational costs.
Monitors progress of equipment rollouts and adheres to timelines. Presents status updates to key stakeholders.
Partners with cross-functional team for issue resolution and, coordinates program and equipment development project activities.
Works as integral participant in the technical and functional testing
Works to improve the effectiveness and efficiency of the testing and monitoring processes
Partners with key stakeholders to manage projects through any regulatory approval processes.
Partners with the Innovation Team to ensure successful commercialization of equipment concepts. Stays current with technical regulatory and industry regulations and standards.
Responsible for maintaining intellectual properties and the technical management systems where information is stored and accessed.
Works with simulation and design software to maximize design opportunities
Makes contingency plans for all equipment and program development projects, on a quarterly basis.
Understand technical testing processes and able to utilize advanced techniques to provide leadership with recommendations
Develops Production Planograms to support consistency within the various building design types and sales bands
Oversees and completes New Unit Audits activities and action items needed to drive quality and consistency.
EDUCATION: (Minimum formal education the job requires)
- Bachelor’s degree or any equivalent combination of education and experience required
- 2-5 years related experience, preferably in the restaurant industry
Demonstrated basic/intermediate-level ability to communicate, influence and negotiate decisions while motivating assigned staff
Demonstrated ability to work in a team environment
Demonstrated working knowledge of employment laws relating to employee relations and personnel administration
- Proficiency in MS Office Word, Excel, Outlook and PowerPoint
Working knowledge of WB Maintenance Services preferred
Company Management and Operational Practices Preferred
CAD experience a plus
Simio Simulation Software a plus
Revit design software knowledge a plus
- Lean Six Sigma preferred